Information collected
The contact form collects your name, email address and message. Telephone number and site postcode are optional. Avoid sensitive information, passwords and payment details.
Cloudflare, which supports website delivery and security, may process technical logs containing IP addresses, browser details, requests and security events.
How enquiry information is used
Air Compressors Stoke-on-Trent uses enquiry information to respond to requested business enquiries, assess requirements and maintain related correspondence. The legitimate interests for this processing are handling those enquiries and protecting the website.
Enquiry details are recorded in Doxa, the enquiry recording system used for handling and review. Supporting services process information for form handling and email correspondence.
Your agreement would be requested before sharing enquiry details with a contractor. Submitting the form does not authorise that sharing.
Supporting services
Google Cloud hosts the enquiry form service. Cloudflare provides website hosting, delivery and security. SMTP2GO handles email delivery, and Google Workspace supports email correspondence.
Some providers may process information outside the UK under contractual safeguards and applicable transfer mechanisms.
Keeping enquiry information
Enquiry details and correspondence are kept while needed for the enquiry, the related relationship or legal requirements. The period depends on those needs rather than a fixed retention period.
Cookies and fonts
The website has no analytics integration or analytics cookies. Cloudflare may use essential security cookies. Fonts are self-hosted.
Your rights and questions
Depending on the circumstances and applicable legal requirements, you may request access, correction, erasure or restriction of your information, or object to its processing.
Use the contact form for questions or requests, with enough information to identify your enquiry. Avoid including unrelated personal information.
You can also complain to the Information Commissioner’s Office, the UK data protection regulator, through its complaints page (ico.org.uk).